SUMMARY:

Hotline Volunteer Advocates answer calls for the National Domestic Violence Hotline.

GENERAL DESCRIPTION:

Hotline Volunteer Advocates provide guidance, referrals and information to callers who are experiencing domestic and dating abuse

QUALIFICATIONS:

Hotline Volunteer Advocates:
Must be 18 years of age or older; have an ability to listen well and compassionately; friendly, flexible personality; and must be able to work within the agency’s guiding principles to empower callers.

REQUIREMENTS:

Hotline Volunteer Advocates:

  • Attend a Question &Answer meeting and tour.
  • Submit to a criminal background check and application process with at least three personal, educational and professional references.
  • Attend the National Domestic Violence Hotline volunteer advocate 44 hour training.
  • Attend an interview with NDVH Coordinator after training.
  • Demonstrate adequate skills in crisis intervention through participation in six hours of monitoring live NDVH calls and role playing exercises.
  • Commit to eight hours of work per month.
  • Attend in-service trainings and continuing education during their tenure.

Download Volunteer Application here.