Volunteering
SUMMARY:
Hotline Volunteer Advocates answer calls for the National Domestic Violence Hotline.
GENERAL DESCRIPTION:
Hotline Volunteer Advocates provide guidance, referrals and information to callers who are experiencing domestic and dating abuse
QUALIFICATIONS:
Hotline Volunteer Advocates:
Must be 18 years of age or older; have an ability to listen well and compassionately; friendly, flexible personality; and must be able to work within the agency’s guiding principles to empower callers.
REQUIREMENTS:
Hotline Volunteer Advocates:
- Attend a Question &Answer meeting and tour.
- Submit to a criminal background check and application process with at least three personal, educational and professional references.
- Attend the National Domestic Violence Hotline volunteer advocate 44 hour training.
- Attend an interview with a Hotline Coordinator after training.
- Demonstrate adequate skills in crisis intervention through participation in six hours of monitoring live Hotline calls and role playing exercises.
- Commit to eight hours of work per month.
- Attend in-service trainings and continuing education during their tenure.

